Frequently Asked Questions

General

SPACE Ergonomic Seat focus on human anatomy and ergonomics. Every part of the chair was designed to adjust for your custom fit that serve specifically for your health-positive.

With high-strength reinforced body and fully breathable unique weaving mesh that matches industrial-level durability, designed meticulously to ventilate body heat and space humidity. Adjustable lumbar support and arc padding seat protect your spine and stabilize body posture.  

SPACE Ergonomic Seat is simple, but full of ingenuity.

SPACE Ergonomic Seat fitment is fully-adjustable for wide range of users with different body type. For optimal sitting experience, it is recommended for users up to 150kg, and between 150cm-190cm tall.  

Shipping & Assembly

We offer FREE shipping for all orders in West Malaysia. For East Malaysia, there is a charges of RM150-180 each for chair. 

For West Malaysia, you will receive your delivery in 1-5 working days. For East Malaysia, you will receive your delivery in 5-10 working days. 

We will send tracking information to the e-mail address associated with your order once the item has shipped.  

All of our chairs and desks are delivered flat-packed and include a user manual and necessary tools for self-assembly. If you prefer installation assistance, we offer this service exclusively within the Klang Valley. The cost for chair installation is RM80 per unit, and RM200 for desk installation. Kindly contact our customer support if you required installation service. 

Warranty Policy

Our standard warranty cover 3 years from the date of delivery of the product based on the shipment tracking number. For products that exceed the "3 years warranty" period, our company is dedicated to provide you a repair service with a fees and materials cost. 

Missing parts & defect of the product during the time of delivery.

Defects in manufacturing materials and result in loss of functionality of the product.

Failure of the Products to correspond with the description in the applicable contract of sale at the time of delivery.

Parts covered includes Polypropylene Frame, Aluminum Base, Lumbar Support, Pneumatic Rod, Tilt Mechanism, Armrests Mechanism and Castors. 

Damages that caused by abusive actions that derive from the intended usage of the product.

Normal wear and tear, including but not limited to cuts, degradation, scratches or damage caused by accident, abuse, misuse or other acts of nature or external causes.

Improper assembly, use or care, contact with animals, site or environmental conditions.

Defects in a product that has been modified or altered with also uses any unauthorized components.

Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the product. 

SPACE My warranty is valid only for original purchaser that bought from our authorized channels. Our authorized channels are (a) the website spacemy.com.my and (b) any store registered in the name of SPACE My entity on online or offline marketplaces. 

If you have questions about the transferability of your warranty, please contact info@spacemy.com.my.  

Get your SPACE Ergonomic Seat for 3+1 Years Warranty Extension by following the simple steps here.