SPACE LIMITED WARRANTY
SPACE LIMITED WARRANTY
4
years
All SPACE chairs
Signature Mesh & Essential Cushion
SPACE WARRANTY
Comfort for years.
Coverage made clear.
Your warranty is included automatically with your SPACE chair or desk. No registration. No warranty form to complete.
Included with your chair or desk purchase.
5
years
Desk Pro
Standard warranty coverage
3
years
Desk Lite
Standard warranty coverage
Coverage begins on your delivery date. Warranty terms and exclusions apply.
HERE TO HELP
Something needs attention?
Send us your order details and show us the issue. Our team will review your claim and guide you through the next steps.
-
01
Have your order details ready.
Share your order number or proof of purchase, along with your product model.
-
02
Show us what happened.
Include a short description and clear photos or a video of the issue.
-
03
We’ll guide you from there.
Our team will confirm coverage and help you choose parts collection, courier delivery or a repair option.
REPAIR & REPLACEMENT
Choose what works for you.
For approved warranty claims, covered parts and showroom repairs are free. Delivery, transport and onsite service are separate.
Collect your replacement part.
Pick up the covered part from our showroom at no charge. Warranty parts are normally supplied for you to replace yourself.
Have the part delivered.
We can send the covered replacement part to you by courier. The courier fee is paid by you; replacement is normally self-service.
Bring your chair or desk to us.
Drop off your chair or desk at our showroom for a covered warranty repair at no charge. You arrange and pay for transport to and from the showroom.
Request onsite replacement.
If you need us to replace the part onsite, a service charge applies—usually RM100 per visit. Contact us to confirm availability and the fee before arranging a visit.
THE DETAILS
Know your coverage.
What does the warranty cover?
It covers manufacturing defects that affect product function, missing or defective parts on delivery, and products that do not match the agreed description at delivery.
Covered chair parts include the frame, base, lumbar support, gas lift, tilt mechanism, armrest mechanisms and castors.
What is not covered?
Normal wear, accidental damage, misuse, incorrect assembly or care, unauthorised modifications, and damage from animals or environmental conditions are excluded. Minor cosmetic variations that do not affect function are also excluded.
Do I need to register my warranty?
No. Your warranty is included automatically—there is no registration or warranty form to complete. All chairs include four years of standard coverage, Desk Pro includes five years, and Desk Lite includes three years. Keep your receipt or order confirmation and contact us if you need to make a claim.
Who can make a claim?
The warranty is for the original purchaser who bought through SPACE’s authorised sales channels. Keep your receipt or order confirmation to help us verify your purchase.
What about accessories?
Accessories have a one-year warranty unless stated otherwise for the product.
